syrgi wants to give you the best syrgi experience possible. This Privacy Policy (this “Policy”) describes the privacy practices of Born Life Hacks Inc. as well as our family of affiliated companies (“syrgi”, “Born Life Hacks LLC”, “we”, or “us”) with respect to information collected when you sign up for, use, access or otherwise interact with syrgi.com (the “Site”) and any online services and products of Born Life Hacks, including mobile applications and websites or applications operated by Born Life Hacks and connected products and services (collectively, including the Sites, the “Services”) that reference this Policy, and how we use and share that information. By using the Services (including the Sites) you consent to the terms of this Policy.
As you read this Policy please click “read more” for additional details on a topic. You can reach us at help@syrgi.com in the “How to Contact Us” section below if you have further questions.
BY USING THE SERVICES YOU CONSENT TO THE COLLECTION, USE AND TRANSFER OF YOUR PERSONAL DATA FOR PROCESSING IN THE UNITED STATES AS DESCRIBED IN THIS PRIVACY POLICY.
Personal Data we collect may be stored and processed in the United States or any other country in which syrgi or its affiliates, subsidiaries, agents, or third party service providers maintain facilities and/or infrastructure, and by using the Services and submitting information to us, you consent to the transfer, processing and storage of such information outside of your country. Note that the United States is a jurisdiction in which the data protection regime may not provide the same level of security as those in the nation where you reside. Unless applicable law requires different security and protections to be applied in any given relevant jurisdiction, we apply the same principles in using, handling and transmitting data as described in this Privacy Policy in all of our operations. If you do not agree with any part of this Privacy Policy or our Terms and Conditions, please do not access or continue to use any of the Services or otherwise provide your Personal Data.
This Policy covers the following areas:
I. Information We Collect
II. How We Use Your Information
III. How We Share Your Information
IV. Data Security
V. Data Retention
VI. Cookies and Other Data Collection Tools
VII. How To Manage Your Privacy Settings
VIII. Children
IX. Region-Specific Disclosures
X. Third Parties We Don’t Own or Control
XI. How to Contact Us
XII. Amendments
I. Information We Collect
syrgi collects information from users in connection with the Services. We collect both Personal Data and Non-Personal Information. “Personal Data” means information that relates to you and identifies you personally, either alone or in combination with other information available to us. Examples of Personal Data are a name, an online identifier, a contact address, social media reviews and ratings, and precise Location Data. “Non-Personal Information” means information that is aggregate, anonymous, practicably de-identified, or otherwise does not reveal your identity. Some examples could include age, annual income, gender, browser, IP addresses, hardware model, operating system and version, time spent using our Services, web pages visited, and advertising identifiers (such as the Apple Identifier for Advertising (IDFA) and Google Advertising ID (AAID)).
We collect your Personal Data and Non-Personal Information as follows:
1 If you register for a syrgi account, install or use our mobile apps, or place an order, we collect directly or indirectly (such as through a third party application) certain registration and demographic details (e.g., name, username and password, email address, phone number, date of birth, personal interests and location (e.g., country) and other similar details (“Account Information”).
2 When interacting with our Services, data is automatically collected by the technology platforms providing the experiences, including without limitation information about the Sites that you visit an how you use them and any GPS-based, Wi-Fi-based, or cell-based location information (“Location Information”), and any other identifier that permits direct identifying, locating, or contacting of the device or user. Your web browser or mobile device may share certain data with syrgi as those devices interact with syrgi’s Sites or mobile apps. This data includes: Device IDs, network access, storage information and battery information as well as cookies, IP addresses, referrer headers, data identifying your web browser and version, the date and time of the visit and how long you remained on our Sites, and web beacons and tags. Location Data may include the presence of the device, its signal strength and mobile network information, its manufacturer (Apple, Samsung, etc.) and model, and information about the device’s interaction with the Services or business services. syrgi may combine this information with other information collected in connection with your use of the Services. More information about these practices is included in the Cookies and Other Data Collection Tools section below.
3 If you engage with us through a social media account, we may collect account or profile information associated with that account.
To the extent you connect an account managed by third parties such as social media sites (e.g., Facebook) with a syrgi account, you authorize syrgi to have access to information related to that account (as permitted by the terms of service of your account with that social media site) and agree that syrgi may collect, store and use such information in accordance with this Policy.
4 If you are accessing third-party products and services that we have made available to you via the Services, we may collect your name, email address, city, payment information, and more, in connection with your registration for and access to those products and services.
5 When you purchase or browse syrgi products online, we collect purchase and browsing data.
As you browse Our Products online or submit product inquiries, we may collect Personal Data such as your contact information and your specific requests. We also may collect information regarding a completed purchase (payment amounts and methods, billing and shipping information, returns and other transaction information). Non-Personal Information relating to your browsing of Our Products (such as browsing order and products removed from a shopping cart) may also be collected. We may associate purchase and browsing information to an account you have registered with us and combine it with information relating to all interactions with us.
6 When you shop at syrgi pop-up stores, we may collect contact and purchase information.
When you are shopping at a syrgi pop-up store we collect any contact and purchase information that is necessary to process your transaction. For example, we may collect payment information and email address (to provide e-receipts). In addition, if you consent and where permissible, we may collect your email and phone number(s) in order to send you information about products and Promotions.
7 If you participate in or utilize, as applicable, contests, sweepstakes, loyalty programs, surveys, discounts, or promotional sales (“Promotions”) being offered by syrgi, we may collect contact, demographic and eligibility information or other Personal Data.
Promotions may also be run by a syrgi service provider or co-branded with one of our business partners. In such instances, Personal Data may be collected directly by and/or shared with syrgi, the service provider and/or business partner via print, website, mobile applications or other means. Personal Data associated with a Promotion may be shared with partners that sponsored or were involved with the Promotion.
8 We collect Personal Data relating to your interactions with advertising on the Services or syrgi online communities.
We may collect your Personal Data when you click on advertisements, submit content, make reviews, interact with our social media pages, or otherwise contribute to message boards, comment fields, blogs, and other media forums sponsored by or affiliated with syrgi.
9 We allow our trusted ad partners to collect information about you when you use our Services. These companies may collect information from you (e.g. subject of advertisements clicked or scrolled over) during your visits to the Services in order to provide advertisements about goods and services likely to be of interest to you. Our ad partners may use the data they collect from you for a variety of other purposes, including (a) in conjunction with advertising that appears on other websites, (b) to determine the popularity of certain content and analyze and track website traffic, statistics, advertisement data and other interaction with ads and the websites on which they are served, and (c) to measure the effectiveness of web-based and email ads. The ad partners that we engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information.
II. How We Use Your Information
We use the information we collect to:
1 Provide Our Products and services and customer support
We use Personal Data and Non-Personal Data to process and deliver product orders and to notify you of the status of your order. Additionally, this data may be used to troubleshoot problems with your experience with the Services. If you contact our customer service (or vice versa), we will use Personal Data such as your order information and contact history to process your request and provide you with the best service possible.
2 Customize experiences on our Services and gain insights into our customers and communities
We use Personal Data and Non-Personal Data to present products and content tailored to you, your interests and location. Our use of Personal Data may also help you engage with other users of our Services. We also use Personal Data to better understand our customers and other individuals who access our Services which helps us develop more interesting and relevant products and services and to improve our Services.
3 Promote syrgi’s business through direct mail and online advertising and marketing activities to you and others
We use Personal Data and Non-Personal Information in connection with advertising and online and offline marketing campaigns, to provide you with information on the products and Services that we think are most relevant to or appropriate for you and to track the success of our marketing activities. We display ads on the online platforms that we own and operate. We also use third party ad partners to display ads for syrgi on third party websites and apps (“Retargeting”). Retargeting technologies analyze the information collected about your interactions with syrgi Sites as described in relation to marketing above and information about you obtained from reputable third party sources parties, including your cookies, and display advertisements matched to your interests, as inferred from your online activities. Ads may also be based on the content of the pages on which they appear and Location Data may be used to serve ads that are more relevant to you based on your particular location. For most devices, you can control the interest-based ads you see as a result of Retargeting by changing the privacy settings of the device itself or changing the privacy settings of your browser but note that our Sites generally are not configured to respond to web browser do-not-track signals.
4 Connect you with third-party products and services
We use the data we collect to provide third parties with the information required to enable those third parties to fulfill products or services that a syrgi user has ordered.
5 Communicate with you If you have created an account with us, and consent to receiving messages from us via electronic communications, we may use Personal Data and Non-Personal Information to contact you about the syrgi products or Services you have purchased or used and to notify you of other products, promotions and Services we think may be of interest to you. We may use your information to respond to requests for support, online services, product information or to any other interaction you initiate. We also may use your Personal Data to notify you of promotions and other special offers. Irrespective of your privacy settings, we may send you notifications pertaining to the performance of our Services, such as revision of our Terms or this Privacy Policy or other formal communications relating to products or Services you have purchased or use.
6 Administer Promotions
In connection with Promotions we may use Personal Data to verify identity, communicate with you about the Promotion or about other offers, conduct market research, and ask you questions relating to the Promotion. If you participate in questions and surveys regarding the Promotion we may share your responses with business partners for their own market research and communication purposes. To opt-out of this kind of collection and sharing, you can decline to answer these kinds of questions or decline to participate in the challenge or survey altogether.
7 Operate and analyze our business We use Personal Data and Non-Personal Information to analyze trends and statistics and otherwise monitor usage and performance of the Services, engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving syrgi, comply with any applicable legal or regulatory requirements, and for sales, supply chain and financial analysis purposes.
8 Resolve security issues and disputes
We use the data we collect from you to protect the integrity of our Services, employees and users, to identify and prevent error, negligence and fraud, to audit compliance with and enforce our agreements (such as terms of use, terms of sale and this Privacy Policy), and to resolve disputes.
III. How We Share Your Information
syrgi will share your Personal Data and Non-Personal Information with third parties in the following ways:
1 To Affiliates
We will disclose Personal Data as well as, for the avoidance of doubt, anonymized and aggregate information to businesses controlling, controlled by, or under common control with, syrgi Inc. for the use purposes and under the conditions outlined above.
2 To Partners and Suppliers syrgi may (a) coordinate the provision of services and products to you through third party service providers and (b) partner with third parties in order to promote, support, enable or expand syrgi’s business and products and services or enable those third parties to deliver content or advertise the products and services of syrgi. We may share Personal Data with those service providers and partners and they may have access to or process your Personal Data. For example, syrgi may use third-party providers to assist us with delivering, marketing and advertising Our Products and Services, processing payments you make to us, delivering customer service and support, and for e-commerce order fulfillment. In addition, with your knowledge and consent, our Services may gather and transfer information from other applications, functions and tools within your mobile device.
3 With Social Networks Our Sites and apps will, in certain circumstances, provide you with social plug-ins from various social networks. If you choose to interact with a social network such as Facebook or Twitter (for example by registering an account), your activity on Sites or via our apps will also be made available to that social network.
4 In Discussion Forums
Content you post through the Services such as reviews, commentary on discussion boards or blogs, and certain social networking preferences (e.g. pages you “Like” or “Recommend”) may be accessible by other users and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. syrgi cannot ensure the privacy of any Personal Data included in such user generated content. Please note that syrgi does not necessarily verify, endorse, or agree with any content posted in discussion forums.
5 For Legal Compliance and Special Circumstances
We may be required, subject to applicable law, to disclose your Personal Data if: (i) it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority, (ii) such a disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) it is necessary to protect our legal rights or property (such as enforcing or applying applicable terms and conditions and other agreements, including the Services’ terms of service), or (iv) it is necessary to protect the legal rights or property or physical security of others, or for the prevention or detection of crime and such disclosure is lawful.
IV. Data Security
syrgi takes precautions to secure your personal information and protect it from loss, theft, unauthorized access, destruction, use, modification and disclosure. Such measures include technological, physical and organizational safeguards that are appropriate given the sensitivity of the personal information, including maintaining controlled access to electronic and paper documents and files, and using appropriate technology safeguards such as passwords firewalls and encryption as well as non-disclosure or confidentiality agreements as we deem appropriate to protect your data. However, please note that syrgi’s security measures may change or be unavailable from time to time and no data transmission over the Internet or any wireless network is 100% secure.
V. Data Retention
syrgi will retain Personal Data for so long as it continues to be useful in connection with providing or improving syrgi’s Services and product offerings and this Policy, except if required otherwise by applicable law. We may further retain and use data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
VI. Cookies and Other Data Collection Tools
syrgi and its partners use various technologies to collect information when you use our Services, including sending cookies to your device and using web beacons. By using the Services you consent to the use of such technologies, including cookies and pixel tags, to collect information about you. These technologies help us personalize your use of our Sites and mobile applications, customize the Services, and mitigate risks and the potential for fraud. These technologies are also used by syrgi and its advertising partners to deliver ads to you based on your interests and online activities.
1 How We Use Cookies
When you access or use the Services, our web server may send a cookie to your device. “Cookies” are small data files placed on a device’s hard drive or memory when you interact with a website or view a message. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about user activity. We may use cookies to:
◦ Remember that you have visited us or used the Services before and personalize our content for you and remember your preferences (for example, your choice of language or region).
◦ Ensure we have enough capacity to accommodate all of our users and that users are finding what they are looking for easily and do not encounter technical errors.
◦ Collect anonymous statistical information about how you use the Services (including the length of your web or application session) and the location from which you access the Services, so that we can improve the Services and learn which elements and functions of the Services are most popular with our users
◦ Helps us and our ad partners to deliver ads or messages that are relevant to you and your interests. We may also share this information with third parties for this purpose. For example, these cookies allow us to identify and send you messages about items you have left in your cart and make other purchasing recommendations.
2 We Use Third-Party Cookies
We may allow third parties to collect information via the Services through cookies, third party plug-ins and widgets. Third party cookies enable third party features or functionality to be provided on or through the Sites (e.g., we may use Google Analytics and Google Adwords to collect and process certain analytics data). Note that you may visit http://www.aboutads.info/choices or http://www.youronlinechoices.eu/ to learn about the options that some of the third parties we work with offer for opting out of certain ad targeting activities. You will need to visit those websites from each browser and device that you would like to be covered by your opt-out. Because the opt-out tools may depend on cookies, you may need to visit these sites again to reinstate your preferences if you delete your cookies.
3 How We Use Web Beacons
Some of our websites and Services may contain electronic images called “web beacons”. Web beacons are objects embedded in a web page or email which are used to check if a user has accessed content. In addition to allowing us to count how many persons read our messages, web beacons allow us to develop statistical information about the activities and features that most interest our users in order to provide more personalized content.
4 Do Not Track Browser Signals Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. Unless required by applicable law our Sites are not generally configured to respond to DNT signals. We and third parties operating on the services may continue to collect information in the manner described in this Privacy Policy from web browsers that have enabled DNT signals or similar mechanisms.
If you reside in a jurisdiction that mandates syrgi respond to DNT signals and wish to opt-out of cookies or other data collection technologies, please write to us at help@syrgi.com. You also can learn more about cookies by visiting http://www.allaboutcookies.org or http://ww.aboutads.info/appchoices, which include additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. For most mobile devices, you can control the interest-based ads you see in two different ways: (1) changing the privacy settings of the device itself; and (2) changing the privacy settings of your browser. In addition, please note that if you use ad blocking software on your device, this may interfere with certain features and cause a disruption of service.
VII. How To Manage Your Privacy Settings
We provide you several ways to manage your privacy settings:
1 Update your Account Information If your Account Information changes, you may update or delete and deactivate certain aspects of your Account Information by signing into and managing your syrgi account or, if your account does not so permit, by contacting us at help@syrgi.com. In addition, depending on the nature of your account, your account management page may allow you to control certain aspects of how other information you submit to the Services is used or shared.
2 Set your preferences to opt-out of communications
There are several ways for you to control how syrgi communicates with you:
◦ Email and Mobile Messages: You have the ability to unsubscribe to promotional emails or text messages received from us by following the instructions in those emails or text messages. If you use more than one Service then opting out of the emails relating to that Service will not necessarily stop you receiving emails from other Services.
◦ Push Notifications: To the extent applicable you can manage the type of push notifications you receive from syrgi (if any) by modifying the settings of your syrgi applications and websites. You may set your mobile device to not allow push notifications from us.
◦ Postal Mail: You may stop receiving marketing materials sent by postal mail from us by writing to help@syrgi.com or following the opt-out instructions that may be included within those communications.
◦ You may also contact us at help@syrgi.com to indicate or update your communication preferences. If you like, you may use one of the following statements in your message to us:
-I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.
-I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.
3 Opt out of information exchange with other marketers If you would prefer for us not to exchange your information with other companies, please write to us at help@syrgi.com or through the mailing address below.
4 Manage your Location Data through your mobile device
Most mobile devices give users the ability to control whether location signals are enabled. Disabling location signals will not allow us to collect your Location Data (by virtue of the location of your mobile device) and may impact the operation of a Service. If you have questions about how to set the location preferences for your device, you can contact your mobile service carrier or your device manufacturer.
If you unsubscribe to email marketing messages it may take up to 10 business days before you stop receiving emails and we may still send you non-promotional
communications, such as digital receipts (if applicable) and communications about your account. Requests to stop or update postal mail marketing communications may take up 6-8 weeks to process.
VIII. Children
The Services are intended for general audiences and is not directed to persons less than 13 years of age and we do not knowingly collect Personal Data from those persons. If you become aware that personal information about your child has been provided to syrgi without your consent, please contact us. If we become aware that a child under 13 has provided us with Personal Data, we will take steps to delete the information, except where we are required by applicable law to keep it.
IX. Region-Specific Disclosures
1 Residents of California, United States
Under law California residents have the right to periodically (typically once per calendar year) request information relating to the information we disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us through our website or at the mailing address below.
X. Third Parties We Don’t Own or Control
This Privacy Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage. For example, if you choose to pay through a third-party mechanism offered on our website, the information you choose to share with that third-party will be treated in accordance with that third-party’s privacy policy. This Policy does not apply to, and we are not responsible for, for the content of such third party features or the privacy practices, including third-party cookies, web beacons, or other tracking technologies, of such third parties. We encourage you to read the privacy policies of each and every device, website, and service that you use.
XI. How to Contact Us
syrgi welcomes questions and comments about this Privacy Policy. You can contact us by emailing us at help@syrgi.com or writing to us at:
Born Life Hacks LLC.
Attention: Privacy Office
2837 Hubbard St
Hannibal, MO 63401
XII. Amendments
We may change this Policy from time to time. The most current version of this Policy will be effective at the time it is posted. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Policy. If you have a registered account, we may notify you of any changes to our Privacy Policy via email and/or we may ask you to affirmatively acknowledge and consent to the changes the next time you use our Services.
